Special Order and Hold Policy

Special Order Policy:

 

• Items that have been special ordered for a customer will be held for a maximum of 6 weeks from the date they have been received.
• If a customer makes a payment of at least 20% of the full price of the items, the period will extend for 2 weeks from the date of payment.
• If a customer wishes to cancel a special order that has already been placed, they may do so at any time. This may result in having to provide a 20% down payment for all future special orders.

 

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Hold Policy

 

• Customers may hold items for one week.
• Customers must provide a name and phone number in order to hold an item.
• Top Cut Comics will call the number on file 24 hours before the hold item is to be put back out for sale.